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Welcome to the 2014 Rural Health Association of Oklahoma Annual Conference! Enjoy your time at the conference and be sure to visit with the exhibitors & sponsors. Follow the conference on Twitter by using the #rhao14 hastag. WiFi access provided by Rural Community Hospitals of America, LLC. WiFi Username: Norman; WiFi Password: Norman5
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Wednesday, September 17 • 1:05pm - 2:00pm
From Small Test of Change to Big Results: The Journey of Three Oklahoma Hospitals in Decreasing Hospital Acquired Harm

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Session Description
The science of improvement emphasizes creation of a clear goal (aim), with rapid-cycle improvement, learning from small test of changes, education of front-line staff, with support from senior leadership. The methodology of science of improvement, traced back to W. Edward Deming (1900-1993) includes identification of a measurable aim, steps designed to reach the aim, implementation of “small tests of change”, utilization of the Plan-Do-Study-Act (PDSA) cycle, and  learning from mistakes to set the stage for steps towards positive change. During the last 3 years, Oklahoma Hospital Association Hospital Engagement Network (OHA HEN) staff has worked with 51 Oklahoma hospital quality leaders, to apply the steps of the science of improvement to quality initiatives in 11 areas of patient harm. The positive changes experienced by the journey of three OHA HEN hospitals through learning about and implementation of steps of the science of safety resulted in a measureable decrease in hospital-acquired harm and also significant cost savings for hospitals.


Patrice Greenawalt, RN, MS

Patrice Greenawalt is the Manager for the Oklahoma Hospital Association’s Hospital Engagement Network (OHA HEN.) She and her team work with 47 Oklahoma Hospitals to decrease hospital-acquired conditions and avoidable readmissions by teaching leadership, the science of safety and just culture, data collection and analysis, and implementation of best practices to hospital quality and senior leaders. Patrice is a registered nurse with over... Read More →

Wednesday September 17, 2014 1:05pm - 2:00pm
Sooner Room Embassy Suites Norman - Hotel & Conference Center

Attendees (3)